Contents My AccountHow do I get my letterhead and logo into Newsmaker?Under the “My Account” tab, simply go to the “My Letterhead” or “My Logo” page (the menu is on the right) and upload the files. You may upload as many letterhead and logo images as you like, at which point they’ll be available for you to choose when you send a release. For letterhead, the images must be in JPG or PNG format, no more than 600 pixels wide and 5 MB or less in size. For logos, the images must be in JPG, GIF or PNG format and 1 MB or less in size. What is an Admin User Account?Every Newsmaker account has an admin user who can perform special tasks within the account. Your administrator can:
How can I tell who’s the administrator of my account?Click on the “My Account” tab and then on “User Accounts”. You’ll see a green checkmark next to the administrator of your account. What should I do if I forgot my password?If you cannot remember your password you’ll want to go to http://app.readmedia.com and click on “login” on the top right corner of your screen. Click on the “Forgot password?” link to retrieve your password. Can I change my own password?Yes. Simply go to the “My Account” tab and click “Change password”. You’ll then be prompted to enter a new password for your account. What if I can’t remember the email address associated with my account?Any of your co-workers with Newsmaker accounts will be able to see a list of every user with an account at your organization by clicking on the “My Account” tab and then “User Accounts”. Alternatively, you can contact us at 518-429-2800. |